03 — Support
Support Centre
One place for every product we build. Log a complaint or request below, and track the status of an existing one with your reference.
Remote support
Need hands-on help? Let us connect to your screen.
Download our remote support app for Windows and run it. It shows you a one-time access code — read it to us, then approve the prompt that appears on your screen. You can see everything we do and can end the session at any moment. Nothing happens until you allow it.
Step 1
Download & open the app
Step 2
Read us your access code
Step 3
Approve the on-screen prompt
Step 4
End the session whenever you like
Log a complaint or request
Tell us what has gone wrong or what you need. You will get a reference by email straight away.
Track a request
Enter your reference and the email you used, and we will show you where it is.
Urgent or already a customer?
For anything urgent, email us directly at support@bespokecreative.tech and quote your reference if you have one.